Legal Intake
Answering Service
for Law Firms.

FAQs.

• How can a legal intake answering service help my law firm manage client inquiries?

  LEX's legal intake service simplifies the process of managing inquiries and potential cases so that each client interaction is optimized for conversion and client satisfaction. By handling initial screenings, documentation, and follow-ups, we free your team to focus on legal matters and enhance the overall efficiency of your firm.

• Will the legal intake service be able to adapt to the specific needs and practice areas of my law firm?

  Of course! Our legal intake answering service is designed to be flexible, adapting to the unique specialisms and practice areas of your law firm. We work closely with you to understand your client management style so we can be the best possible team for all of your client onboarding needs.

• How does the legal intake answering service handle sensitive client information and maintain confidentiality?

  We understand that client confidentiality is paramount. At LEX, our team is trained in handling sensitive information with the utmost discretion. We employ strict protocols and modern technology to ensure all client data is securely managed, respecting privacy and legal confidentiality standards.

• How can I ensure a personal touch in my legal client intake process?

  Maintaining a personal touch through the legal intake process is crucial. Personalization can be achieved by carefully designing intake forms and call scripts to reflect your firm's values and persnality. We will work with you to perfect these, adding that human element to your legal client intake. LEX's balance of efficiency and personal attention works to show your firm's commitment to client care and helps build stronger lawyer-client relationships moving forward.